Searching for a Medical Billing Company?
Medical Claims and Case Management Service Provider Focused on EXCELLENCE
About Us
Your Medical Billing Company South Africa
Alt-Med is a Billing Company and provides an HOLISTIC claims management service to providers of healthcare: General Practitioners, Specialists and Allied Health Professionals, using case management principles, thereby providing funders insight into the service they are paying for. Continuous Funder Relations Management through communication and where needed meeting with funder managers. We will advocate on behalf of our clients where disputes arise to ensure that patient care is not compromised by disagreements due to funding.
A Billing Company You Can Trust
What We Do
Objectives
- Streamlined claims management within legislative framework
- Reduction in debtors and overall increase in cash flow per practice / client
- Above average benchmark in collection vs. debtors days
- Effective management of available resources and time
Case Management Process
- All pre-existing conditions and complications will be provided to funders through ICD10 coding, providing insight into complication of patients’ management. Any adverse response to treatment will be communicated to funders.
- A process of continuous communication with funders for patients who are receiving chronic (long term) medical care will be established and used to ensure streamlined payments of related claims.
Work flow Strategy
- Accurate collection of patients information and services rendered
- Registration of future medical services by means of pre-authorisations process
- Coding of conditions as per patient condition and Dr’s diagnosis
- Billing of tariffs as per services provided
- Registration of PMB conditions
- Billing and Submission of claims
Workflow Strategy
- Credit Control: following up of claims submitted/outstanding claims
- Case manage – clinical information exchange: pathology/radiology reports/initial & consultation reports
- Continuous monitoring of age analysis per practice
- Statistics and reporting on age analysis per practice
- Data collection for interpretation of clinical guidelines and treatment protocols per practice speciality
Fees:
Up to a maximum of 10% will be charged for all collected claims as at last day of each month according to practices bank statement. Upfront private patient payments excluded from monthly fees. Fees charged for private patients’ accounts will only be based on Alt-Med’s collections for these claims
Our Services
We aim to be the preferred billing, medical claims and case management service provider for all specialities of medical practice and allied health professionals.
- Billing and Claims Submission
- Case Management of Service Provided
- Credit Control – following up and collecting outstanding claims
- Weekly and Monthly Reporting
- Medical Practice Administrative staff training
- Reducing Debtors Days and Overall Bad Debt
Practice Staff Training Information
Alt-Med will assist practices in developing a process flow and practice specific policies and procedures that will improve patient administrative process, ultimately improving practices cash flow. Alt-Med will continuously provide valuable information from the governing bodies in private health care: Council for Medical Scheme’s and BHF
Alt-Med will provide training to administrative staff of existing well established practices in the following areas: